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| Item Type: | Report |
|---|---|
| Title: | Consumer experiences of complaint handling in the legal services market – first-tier complainants |
| Author: | Legal Ombudsman, |
| URL | http://www.legalombudsman.org.uk/downloads/documents/publications/Part-A-First-Tier-complaints-YouGov-180912-Final.pdf |
| Date | 2012-00-00 2012 |
| Institution | YouGov |